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ROES native install issue on macOS
ROES Client Fails to Launch - Uninstall/ReInstall Steps
More ROES Information for Labs is at ROES-U.com
Sudden ROES Crashes During Use
Too many folders in thumbnails pane
OS X Startup Error: The main class com.softworks.roes.app.ROESApp could not be loaded
ROES Server Disk Printer Sharpening
ROES launch hangs at Done - content not allowed in prolog
Error: Another version of ROESWebstart is already running
Order Completion Failures
Order will not send - FTP
ROES Server - Error EnsembleCommunicator
ROES Server - Error at startup
Windows: Unable to start ROESEngine Unable to load JVM Library
Customer info not saved between launches
Clicking Render does not create images
OS X Startup Failure After Updating to Sierra 10.12
Windows Native ROES Install File Locations
java.net.SocketException: Address family not supported by protocol family: connect
ROES Unexpectedly Quit
ROES Server - Error: proportional location must be between 0.0 and 1.0
WebStart Launch Error
Artsy Couture Update
Manually gathering the ROES Client log
Windows Install / Launch Failure: Access to path C:\ProgramData\SWROES\LaunchLog.txt is denied
ROES Native Installer - Cleanup and re-install steps
Error 1001: Exception occurred while initializing the installation.
ROES Client and 4K displays - Small Print (PC Only)
ROES Server - Backup
Our cached files are too old to use. Contact...
ROES Server - Failed to rename order
ROES Web - Empty Browser Cache and Hard Reload (Chrome)
ROES Server - Orders in 'Incoming' Folder Not Processing
ROES Server - Fails to Relaunch
ROES Server - Reports Not Printing
ROES Server - Finding and Sending the ROESServer.log File
ROES Server - Won't Launch; How to Repair - How to Restore Using a Backup
ROES Server - DP2 Agent: The column name 'ID' is specified more than once...
ROES Web - Fonts: Install and Test
ROES Server - Processing Errors - Fatal Errors
ROES Desktop - Adding HTML to Tooltips
ROES Server - Can't Uninstall ROES WebStart
ROES Web - Console/Log - Locate, Save and Send the Console File (Chrome)
ROES Web - Customizing Labels, Messages and Content With Your Labs Overriding CSS
ROES Desktop - Client fails to transfer order files
ROES Server - Fonts Download and Install
ROES Desktop - Installed font not available in client
ROES Server - Gmail as Outgoing Mail Server
ROES Web - Fonts: Hosting a Font on Your Website
ROES Server - Won't Launch - "Unable to start ROESEngine:\n\nCan't start application"
ROES Web - Setting Quality Limits for Images Used in Products - ppumin, ppumax, ppuaddtoorder
New Promocodes Usage Sept 2020
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ROES Client Fails to Launch - Uninstall/ReInstall Steps

Category: Knowledgebase

ROES native install issue on macOS

Category: Knowledgebase

OS X Startup Error: The main class com.softworks.roes.app.ROESApp could not be loaded

Category: Knowledgebase

Error 1001: Exception occurred while initializing the installation.

Category: Knowledgebase

ROES Unexpectedly Quit

Category: Knowledgebase

java.net.SocketException: Address family not supported by protocol family: connect

Category: Knowledgebase

New Promocodes Usage Sept 2020

Category: Knowledgebase

ROES Web - Setting Quality Limits for Images Used in Products - ppumin, ppumax, ppuaddtoorder

Category: Knowledgebase

ROES Server - Won't Launch - "Unable to start ROESEngine:\n\nCan't start application"

Category: Knowledgebase

ROES Web - Fonts: Hosting a Font on Your Website

Category: Knowledgebase

ROES Server - Gmail as Outgoing Mail Server

Category: Knowledgebase

ROES Desktop - Installed font not available in client

Category: Knowledgebase