Knowledgebase

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ROES native install issue on macOS
(15409)
ROES Client Fails to Launch - Uninstall/ReInstall Steps
(25795)
More ROES Information for Labs is at ROES-U.com
(650)
Sudden ROES Crashes During Use
(887)
Too many folders in thumbnails pane
(304)
OS X Startup Error: The main class com.softworks.roes.app.ROESApp could not be loaded
(6722)
ROES Server Disk Printer Sharpening
(476)
ROES launch hangs at Done - content not allowed in prolog
(863)
Error: Another version of ROESWebstart is already running
(359)
Order Completion Failures
(403)
Order will not send - FTP
(559)
ROES Server - Error EnsembleCommunicator
(493)
ROES Server - Error at startup
(381)
Windows: Unable to start ROESEngine Unable to load JVM Library
(1121)
Customer info not saved between launches
(756)
Clicking Render does not create images
(315)
OS X Startup Failure After Updating to Sierra 10.12
(1742)
Windows Native ROES Install File Locations
(505)
java.net.SocketException: Address family not supported by protocol family: connect
(2514)
ROES Unexpectedly Quit
(3494)
ROES Server - Error: proportional location must be between 0.0 and 1.0
(418)
WebStart Launch Error
(823)
Artsy Couture Update
(1110)
Manually gathering the ROES Client log
(1520)
Windows Install / Launch Failure: Access to path C:\ProgramData\SWROES\LaunchLog.txt is denied
(1457)
ROES Native Installer - Cleanup and re-install steps
(580)
Error 1001: Exception occurred while initializing the installation.
(5804)
ROES Client and 4K displays - Small Print (PC Only)
(1628)
ROES Server - Backup
(182)
Our cached files are too old to use. Contact...
(386)
ROES Server - Failed to rename order
(378)
ROES Web - Chrome Empty Cache and Hard Reload
(143)
ROES Server - Orders in 'Incoming' Folder Not Processing
(202)
ROES Server - Fails to Relaunch
(483)
ROES Server - Reports Not Printing
(197)
ROES Server - Finding and Sending the ROESServer.log File
(125)
ROES Server - Won't Launch; How to Repair - How to Restore Using a Backup
(407)
ROES Server - DP2 Agent: The column name 'ID' is specified more than once...
(515)
ROES Web - Fonts: Install and Test
(170)
ROES Sever - Processing Errors - Fatal Errors
(174)
ROES Desktop - Adding HTML to Tooltips
(123)
ROES Server - Can't Uninstall ROES WebStart
(87)
ROES Web - Customizing Labels, Messages and Content With Your Labs Overriding CSS
(291)
ROES Desktop - Client fails to transfer order files
(357)
ROES Server - Fonts Download and Install
(145)
ROES Desktop - Installed font not available in client
(33)
ROES Server - Gmail as Outgoing Mail Server
(85)
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ROES Client Fails to Launch - Uninstall/ReInstall Steps

Category: Knowledgebase

(25795)
ROES native install issue on macOS

Category: Knowledgebase

(15409)
OS X Startup Error: The main class com.softworks.roes.app.ROESApp could not be loaded

Category: Knowledgebase

(6722)
Error 1001: Exception occurred while initializing the installation.

Category: Knowledgebase

(5804)
ROES Unexpectedly Quit

Category: Knowledgebase

(3494)
java.net.SocketException: Address family not supported by protocol family: connect

Category: Knowledgebase

(2514)
ROES Server - Gmail as Outgoing Mail Server

Category: Knowledgebase

(85)
ROES Desktop - Installed font not available in client

Category: Knowledgebase

(33)
ROES Server - Fonts Download and Install

Category: Knowledgebase

(145)
ROES Desktop - Client fails to transfer order files

Category: Knowledgebase

(357)
ROES Web - Customizing Labels, Messages and Content With Your Labs Overriding CSS

Category: Knowledgebase

(291)
ROES Server - Can't Uninstall ROES WebStart

Category: Knowledgebase

(87)