Sudden ROES Crashes During Use
We have had numerous reports of sudden ROES Client crashes since Sept 9th. After researching we found an update to a video program called Plays.tv is the culprit. The program released an update 9/8/16 that apparently caused this, as reports of ROES randomly crashing began flooding in the next 2 days. Removing this program via Windows Control Panel - Programs resolves the crash issues with ROES and other programs.
On 9/29/16 Plays.tv released an update that may resolve the issue (http://support.plays.tv/support/discussions/topics/5000059339):
- Fixed the connected Battle.net account disappearing from Client Accounts tab after client restart.
- Fixed a problem that caused crashes in some games and other non-game applications.