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ROES Client and 4K displays - Small Print (PC Only)


Steps to correct small display size of the ROES client on a 4K monitor. This is only an issue on a PC.

Go to this location:
C:\Program Files(x86)\ROES\<FOLDER4CLIENTNAME>\ROESWebStart.exe
(This <FOLDER4CLIENTNAME> means you will see a folder named something like LabName-many numbers and letters)

Highlight ROESWebStart.exe, right click and select Properties.

In Properties select Compatibility tab.

Check the box that reads Disable display scaling on high DPI settings

After you check that box there is a dropdown menu, change it from application to system

Click Apply/OK, close all windows

Relaunch the ROES Client

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Article details
Article ID: 31
Category: Knowledgebase
Date added: 2017-09-13 17:11:19
Views: 736
Rating (Votes): Article rated 3.5/5.0 (13)

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