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ROES Client and 4K displays (PC Only)

Solution

Steps to correct small display size of the ROES client on a 4K monitor. This is only an issue on a PC.

Go to this location
C:\Program Files(x86)\ROES\<FOLDER4CLIENTNAME>\ROESWebStart.exe
This <FOLDER4CLIENTNAME> means you will see a folder named something like LabName-many numbers and letters.

Highlight ROESWebStart.exe, right click and select Properites.
In Properties select Compatibility tab.
Check the box that reads Disable display scaling on high DPI settings
Apply, Ok, close all windows.
Relaunch the client.

 
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Article details
Article ID: 31
Category: Knowledgebase
Date added: 2017-09-13 17:11:19
Views: 44
Rating (Votes): Article not rated yet (0)

 
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