ROES Desktop - Client fails to transfer order files
This article pertains to Mac computers
Orders fail to send with "Read timed out" errors. We have found the failure has been due to a malware program.
Seems malware is redirecting/trying to redirect uploads. Users have been successful addressing the issue using using free/trial Malwarebytes to scan and remove the offending program.
Run a scan using the above and remove any malware found. Restart and try to send again.