Error 1001: Exception occurred while initializing the installation.

During installation of the native install on a Windows platform the error is thrown when the install is at the "removing backup files" point.

Error 1001: Exception occurred while initializing the installation.

System.Argument Exception: String cannot have a zero length..

Acknowledging the error then removes the application.

 

The error is caused by files left over from a previous, other client installation. These files are located in

C:\Users\<THEUSER>\AppData\Local\Temp\ NOTE: AppData is a hidden folder

Three files can be present. RWSCleanup.dll, RWSCleanup.InstallState and RWSCleanup.txt.

Delete all three and then run the install again.

Deleting the files will not impact existing installations.

 

Article Details

Article ID:
29
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Date added:
2017-04-28 13:16:09
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(5804)

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